Monday, November 13, 2006

Organizational Capacity--Musings on the Writing of Jean Haar

What kinds of understanding my leadership must have:

purpose--an understanding of mission, clear goals and vision
structure--an understanding of the different ways that work gets done
governance--an understanding of how decisions are made
policies--an understanding of rules (and how they are sometimes different from practices)
processes--an understanding of how to get things done
information--an understanding that informs and supports decision-making
infrastructure--an understanding of human, physical, technological and financial assets
culture--an understanding of organizational character (norms, beliefs and assumptions)

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